Terms and Conditions

General Provisions

These terms constitute a binding agreement between the player and SuperQuantum Play Casino. By registering an account or using any services, players acknowledge acceptance of all conditions outlined herein. The casino reserves the right to modify these terms with reasonable notice provided to active account holders.

Eligibility Requirements

Participation requires meeting specific criteria:

• Minimum age of 18 years (or higher where local laws mandate)
• Legal capacity to enter binding agreements
• Residence in a jurisdiction where online gambling is permitted
• Agreement to provide accurate personal information during registration

Players bear sole responsibility for ensuring compliance with local gambling regulations. The casino cannot verify individual jurisdictional requirements and disclaims liability for violations.

Account Management

Registration Obligations

Each player may maintain only one active account. Duplicate accounts discovered through identity verification will be closed, with any associated bonuses voided. Players must:

• Provide truthful, current personal details
• Maintain confidentiality of login credentials
• Update information promptly when changes occur
• Notify support immediately of suspected unauthorised access

Account Verification

Identity verification (KYC) is mandatory before processing first withdrawals. Required documentation typically includes:

Verification typically completes within 24 hours of document submission. Incomplete or suspicious documentation may trigger additional requests.

Financial Transactions

Deposits

Funds credited to player accounts may only be used for gambling activities within the platform. Deposits cannot be withdrawn without completing at least one betting round (1x rollover). The casino reserves the right to refuse deposits from sources flagged by financial monitoring systems.

Withdrawals

Withdrawal requests undergo security review before processing. Standard processing timeframes:

• Cryptocurrency – Up to 24 hours
• E-wallets – 1-2 business days
• Bank cards – 3-5 business days
• Bank transfers – 5-7 business days

The casino may request additional verification for withdrawals exceeding €10,000 or for accounts displaying unusual activity patterns.

Transaction Limits

Daily, weekly, and monthly limits apply based on account verification status and player history. VIP players may request limit increases through their account manager.

Bonus Conditions

General Bonus Terms

Unless otherwise specified, all bonuses carry the following conditions:

• Wagering requirements must be completed before withdrawal
• Maximum bet limits apply during active wagering periods
• Certain games may contribute differently toward wagering requirements
• Bonuses expire after the stated validity period
• Abuse of promotional offers results in bonus cancellation

Forfeiture Conditions

Bonuses and associated winnings may be forfeited if:

• Wagering requirements are not met within the validity period
• Withdrawal is requested before completing requirements
• Evidence of bonus abuse or fraudulent activity is detected
• Multiple accounts are linked to the same individual or household

Responsible Gaming

The casino promotes responsible gambling through various protective measures:

Available Tools

• Deposit Limits – Set daily, weekly, or monthly deposit caps
• Loss Limits – Cap potential losses over defined periods
• Session Reminders – Receive alerts after specified play durations
• Cooling-Off Periods – Temporary account suspension
• Self-Exclusion – Permanent or long-term account closure

Support Resources

Players experiencing gambling-related difficulties should contact:

• International Helpline: +44 808 8020 133
• GamCare: help@gamcare.org.uk
• Gamblers Anonymous: Available through regional chapters

Limitation of Liability

The casino shall not be held liable for:

• Losses incurred through gambling activities
• Service interruptions due to technical failures or maintenance
• Third-party actions beyond reasonable control
• Indirect, consequential, or punitive damages

Maximum liability shall not exceed the balance held in the player’s account at the time of any claim.

Dispute Resolution

Disputes should first be directed to customer support. If resolution proves unsatisfactory, players may escalate matters to the relevant gaming authority under which the casino operates. Formal complaints must be submitted in writing with supporting documentation.

Governing Law

These terms shall be governed by and construed in accordance with applicable gaming regulations. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of competent courts in the licensing jurisdiction.

Contact Information

Questions regarding these terms should be directed to customer support via live chat or email. Response times vary based on inquiry complexity but typically occur within 24 hours.